Revolutionizing Global Guest Experiences at iconic tourist attractions: Enhances Scalability and Efficiency with Expertise
With a long history dating back to 1995, this global tourism company has become a leader in capturing and personalizing guest experiences through innovative photography and video products. Operating at over 170 attractions worldwide, including theme parks and cultural landmarks, the company helps visitors preserve their memorable moments at iconic tourist attractions. It has grown into a $120 million enterprise across ten countries with 2,500 employees. Aiming to reach a $200-500 million valuation, a strategic collaboration with SmartDev has been pivotal. SmartDev optimized their platform by redesigning backend systems, enhancing the user interface, and transitioning to a cloud-based infrastructure. This aims to enable seamless global operations and significantly improving the guest experience.
* The client is under NDA
Headcount
22 staffs (
1 PM, 1 BA, 1 UI/UX Designer,
1 Solution Lead, 1 Tech Lead,
2 Devops, 3 Golang Developers,
4 Java Developers, 5 Front-end Developers, 3
QA)
Industries
Guest Experience Enhancement | Platform Development & Maintenance
Products and Services
AWS Landing Zone Implementation
System Redevelopment
Cloud-Native Transition and Microservices Architecture
Timescales
3 months (Ongoing)
Country
United States
Technology Stacks
React
Java
PostgreSQL
Next.JS
AWS
GO
Application Core Functions
Content Management
The system facilitates seamless content creation and management, tailored to enhance guest interactions. Automated workflows drive content personalization, ensuring each guest receives a uniquely tailored experience that resonates on a personal level.
Real-time Analytics
The system offers robust real-time analytics, providing actionable insights into guest interactions and operational performance. This feature enables the client to monitor and adapt to the dynamic needs of various attractions, ensuring consistently high service standards.
Data Processing
The platform’s advanced data processing capabilities enable the efficient handling of vast amounts of data, transforming it into real-time insights. This empowers our clients to make informed, datadriven decisions that optimize guest experiences and operational efficiency. The platform’s advanced data processing capabilities enable the efficient handling of vast amounts of data, transforming it into real-time insights.
Client Achievements
Scalable and Secure Cloud Infrastructure
The implementation of a scalable AWS Landing Zone, integrated with the client's IT ecosystem, provided a robust and secure environment for AWS workloads. This ensured a reliable and scalable cloud infrastructure.
Enhanced System Efficiency and Scalability
The complete redevelopment of the backend, Admin UI, and infrastructure, coupled with the transition to a cloud-native microservices architecture, significantly improved system scalability, resilience, and operational efficiency.
Strong Partnership
The client praised SmartDev's ability to deliver high-quality solutions and drive impactful results. The partnership facilitated a smooth transition to the cloud, aligning with the latest industry standards and meeting the client's expanding operational demands. This collaboration established a strong foundation for future growth and mutual success.
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