Engineering Efficiency: Optimizing Petrochemical Project with AMS Expertise
Our client’s internal team struggled to keep up with the demands of incident management, problem resolution, change requests, and system configuration for their ambitious petrochemical complex project. To address these critical needs, they partnered with SmartDev to leverage our expertise in Application Management Services (AMS), ensuring that every aspect of the project operates at peak performance. This collaboration is driving the petrochemical sector towards new standards of innovation and sustainability.
Headcount
BA/ QA, Developer, DevSecOps, Service Analyst
Industries
Petrochemicals
Products and Services
Application Management Service (AMS)
Timescales
12 months
Country
Vietnam
Technology Stacks
WordPress CMS
SharePoint
Power Automate
Application Core Functions
PROVEN TRACK RECORD WITH ITIL PROCESSES
Demonstrates reliability and adherence to best practices in IT service management.
EU-BASED QUALITY WITH EXPERIENCED RESOURCES
Offers high-quality services delivered by a team of experienced professionals.
AGILE DEVELOPMENT METHODOLOGY
Ensures flexibility and responsiveness to changing project needs.
Client Achievements
Comprehensive IT Landscape Management
SmartDev's AMS provides a holistic approach to managing the client's complex IT landscape, including the main website and eight other existing websites. This comprehensive oversight reduces the burden on the client's internal team and ensures seamless operation.
Enhanced Operational Efficiency/Reliability
SmartDev's DevOps support, including continuous integration, delivery, and deployment, improves system reliability and performance. This proactive approach facilitates quicker incident resolution and reduces downtime, ensuring uninterrupted operations.
Robust Security and Data Protection
SmartDev's comprehensive security management services, encompassing patch management, access control, data integrity, vulnerability scanning, and backups, safeguard the client's systems and data. Additionally, SmartDev's expertise in cloud infrastructure optimization ensures a scalable and efficient cloud environment.
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