Elevate Restaurant Experience with Streamlined Digital Solutions
SmartDev empowered a global digital restaurant platform, operating in over 20 countries and processing millions of orders, by delivering cutting-edge backend solutions. Through seamless integration with third-party logistics (3PL) providers and real-time order tracking, SmartDev ensured flawless data synchronization and mapping across systems. This collaboration not only improved operational efficiency but also enabled the platform to scale effortlessly, maintaining exceptional performance and reliability. Our expertise played a pivotal role in enhancing the platform’s global reach, driving its ability to handle massive order volumes while ensuring a seamless experience for users and partners alike.
* The client is under NDA
Headcount
1 Project Manager, 1 Tech Lead, 1 Developer
Industries
Food and Beverage Service
Products and Services
Digitalization
Timescales
April 2024 – June 2024
Country
UAE
Technology Stacks
Java
AWS
MongoDB
GIT
Spring Boot
Jenkins
REST API
Application Core Functions
Real-Time Order Tracking
Allowed both customers and the client’s partners to track the progress of orders from placement to delivery, ensuring accurate and timely updates, thus enhancing the overall user experience and operational efficiency across the platform.
Data Integration Mapping
Implemented an advanced data mapping system to align the client’s internal food item IDs with external partner systems. This ensured consistent and accurate data flow, allowing the entire food delivery process to run smoothly across multiple platforms.
Core Order and Payment Data Handling
Accurately reflected order information and payment data across the ecosystem, enabling efficient tracking, real-time status updates, and secure handling of transaction-related data.
API Interface Development
Designed and developed a secure, robust API interface to facilitate efficient third-party access, supporting public APIs. This API enables seamless and secure data exchange with external logistics providers.
Client Achievements
Streamlined Logistics Integration
SmartDev's integration with third-party logistics (3PL) providers facilitated seamless data transfer and communication, ensuring real-time accuracy in tracking, status updates, and order management. This enhanced efficiency and collaboration between the client and its 3PL partners.
Real-Time Order Tracking and Updates
The implementation of real-time food order status updates provided customers with visibility into their order journey. This improved customer satisfaction and trust, while also enabling the client to maintain high performance and reliability across multiple regions.
Collaborative Partnership and Tailored Solution
SmartDev's close collaboration with the client ensured that the solution aligned with their specific needs and contributed to a smoother, more efficient ecosystem for all stakeholders involved. This partnership demonstrated our commitment to delivering tailored solutions that address the unique challenges of the food delivery industry.
Get Started
Have a Project in Mind?
With SmartDev, you can find a range of fintech competencies to help you scope, design and build your ideal product or solution. Share your vision with us and we will get back to you the following working day. Our experts can help your business unlock potential and unleash innovation.
